admin@tdm-services.com 
01206 230 402 
Office: 01206 230 402 
 
Mobile: 07771 330 602 
 
Mobile: 07765 309 189 
admin@tdm-services.com 
The White House, Jubliee Lane, Ardleigh, Colchester, CO7 7RY 
 
VAT Reg Number: 302029362 Company Number: 11140292 
 
Registered Trading Address: 
 
1 Brewery House, Brook Street, Wivenhoe Colchester, CO7 9DS 
Complaints: 
 
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. 
 
To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. 
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. 
 
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 07771330602 or write to us at The White House, Jubilee Lane, Ardleigh, CO7 7RY, Or you can email us at admin@tdm-services.com and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised. 
 
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted traders we use the Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact them on 0117 456 6031 or via their website www.disputeresolutionombudsman.org/which-trusted-traders-partnership. 
 
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